In the following section you will find the current legal statements which Arras People (Arras Services Limited) use in relation to the business activities which we undertake.

If you need any further information please do not hesitate to contact us.

Terms and Conditions

Terms and Conditions

Recruitment terms

Use the contact form or call us on 01706 366444. We will be happy to discuss our recruitment terms and conditions to match your requirements


This Website is owned by Arras Services Limited, a company registered in the United Kingdom. Company Number 4346971 England

By using this Website, (the “Site”), you accept these terms and conditions, the privacy policy and the copyright statement on this Site.

Terms of Use

Arras Services limited (“Arras” or “Arras People or “we””) provides its Content on this Website subject to the following terms and conditions (the “Terms”). We may periodically change the Terms by updating the Site.

Use of Site Content

Arras People hereby grants you a limited personal non-exclusive licence to use the Site Materials for personal non-commercial use. You acquire no rights or licences in or to the Website and/or the Content other than the limited right to use the Site in accordance with these terms and to download on the terms set out in this section. Other than as set out in this section you may not copy, reproduce, recompile, decompile, disassemble, reverse engineer, distribute, publish, sell, display, perform, modify, upload to create derivative works from, transmit or in any other way exploit any part of the Website or the Contents.

Downloading is permitted by us provided only that it is to a single personal computer and:

  • you make no more than one printed copy of such download and no further copies of such printed copy are made;
  • you make only personal, non-commercial, use of such download and/or printed copy; and
  • you retain on such download and/or printed copy all copyright notices and remain bound by the terms of such wording and notices.

Additionally you may not offer for sale or sell or distribute over any other the Content or any part of the Content.

You may not use the Website or the Contents to construct a database of any kind nor may you store the Website (in its entirety or in any part) in databases for access by you or any third party or distribute any database websites containing all or part of the Website.

If you want to obtain our permission to use any of the Content other than as described in these terms then please contact us


The material on this web site is provided purely for your information and you should seek further guidance and make independent inquiries before relying on it. Arras reserves the right to make alterations to the web site at any time without notifying you.

The information on this web site is updated from time to time. However, Arras makes no representation or warranty whatsoever as to the quality, accuracy, efficacy, completeness, operation or fitness for a particular purpose of the web site or any of its contents.

To the full extent permissible by law, Arras assumes no responsibility for the material contained on this web site and disclaims all liability arising from negligence or otherwise in respect of the material or arising from a user’s use of or inability to use the web site. If you are dissatisfied with any part of this web site your sole remedy is to discontinue using it.

We make no warranty that the web site or any information posted on it is free from infection by viruses or anything else that has contaminating or destructive properties and shall have no liability in respect thereof.

Third-Party Web Sites

We may provide links to third-party Web sites, and some of the content appearing to be on this Site is in fact supplied by third parties. Arras has no responsibility for these third-party Web sites, which are governed by the Terms of Use and privacy policies, if any, of the applicable third-party content providers.

Governing Law

These terms and conditions are governed by English law and visitors to this web site must submit to the jurisdiction of the English courts.

Updated October 2021

Privacy Policy

Privacy Policy

Arras Services Ltd (“Arras” or “we”) is committed to implementing measures designed to protect the privacy of those using our web site in accordance with the UK Data Protection Acts 1984 and 1998 and latterly (25th May 2018) the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).

By visiting the web site you agree that Arras may make use of information that is collected as described herein. Please see our Terms of Use for more information about our on-line policies in general. Arras reviews its privacy practices from time to time, and as such they are subject to change. We ask that you bookmark and periodically review this page to ensure continuing familiarity with the most current version of our Privacy Policy. To contact Arras about privacy issues, to report a violation of our Privacy Policy or to raise any other issue, please contact us.

Arras has implemented generally accepted standards of technology and operational security in order to protect Personal Information from loss, misuse, alteration, or destruction. Only authorised Arras personnel are provided access to Personal Information, and these employees are required to treat this information as confidential. Despite these precautions, Arras cannot guarantee that unauthorised persons will not obtain access to your Personal Information.

The Information We Gather

Arras may gather four types of information from users of our web site:

  • Non-personally identifiable information: When visitors come to our web site, we collect and aggregate information indicating, among other things, which pages of the web site were visited, the order in which they were visited and which hyperlinks were “clicked.” Collecting such information involves the logging of the IP addresses, operating system and browser software used by each visitor to the Arras web site. Although such information is not personally identifiable, we can determine from an IP address a visitor’s Internet Service Provider and the geographic location of the point of connectivity.
  • Personally identifiable information (1): Arras will hold personally identifiable information when you complete and submit any form on the web site. Arras will not release or share any personally identifiable information regarding you to any third party without your prior consent.
  • Personally identifiable information (2) and CV: When you apply for a job/role which Arras are advertising or choose to register your details into the candidate database we will hold personally identifiable information along with a copy of your CV and any other files that you choose to upload. You can logon to the web site to manage your personal details and uploaded files at any time. Arras will not release or share any of this personally identifiable information to any third party without your prior consent.
  • Personally identifiable information (3): When processing candidates who are to be submitted to our clients and/or those who are made an offer of work, Arras may be required to collect and process additional personal information. We will clearly identify any such information that is to be shared with a third party at point of request.

What is the purpose and legal basis of the processing?

Arras will only collect and process personally identifiable information through this web site that is provided by the data subject. The subject will have freely provided any such personally identifiable information as part of a transaction that gives them access to a service offering from Arras. Personal information provided by you to Arras may be used for the purposes connected with relevant communications and updates regarding our products and services.

Arras do not collect and process any personally identifiable information through this web site without the data subjects knowledge.

The following lawful bases have been identified by Arras for processing data within the business as set out in Article 6 of the GDPR. At least one of these will apply whenever we process personal data:

  • Contract: the processing is necessary for the execution of a contract Arras have with the individual, or because we are taking specific steps before entering into a contract,

Example – To comply with pre-offer screening or on-boarding requirements.

  • Legal obligation: the processing is necessary for Arras to comply with the law.

Example – Meeting our HMRC Employment Intermediaries reporting obligations.

  • Legitimate interests: the processing is necessary for our mutual legitimate interests (unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests) and allows Arras to provide its business services.

Example –  an individual who applies for a role, registers their details, requests a download or signs up for newsletters from the Arras website provides a mutual legitimate interest.

Who will have access to the data?

  • The employees of Arras will have access to personally identifiable information which is required for them to execute their specific roles within the business.
  • Only with the individuals permission, we will share the required personally identifiable information with a third party involved in an identified recruitment process.
  • Arras will not share or disclose any personally identifiable information with any other party for any other reason other than as set out on this website without your prior consent. Except to the extent Arras are required by law.

How long will the data be kept for?

  • The general retention period for personal data is 5 years from the last recorded activity; exception being where Arras are required by law to retain the data for a longer period.
  • Arras will be required to deactivate personal data after the relevent retention period, or when they are in receipt of a data subjects request to do so, whichever is the earlier and subject to legal requirements. The data subject has the right to change their mind and request erasure at any point during the retention period.

Arras acknowledges the following rights to each Data Subject:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling.

Who controls my personal data?

  • The Data Controller is Arras Services Limited, a company registered in England with the Company Number 4346971
  • Contact by post at Arras House, 47 York Street, Heywood, Greater Manchester. OL10 4NN
  • Contact through the website is here contact us
  • Contact on the telephone at 01706 366444
  • Arras Services Limited is registered as a Data Controller with the Information Commissioner’s Office Certificate Number Z7170715


Updated October 2021

Cookie Policy


Unless otherwise stated, the copyright and similar rights in this web site and in all the material contained on this web site belong to Arras Services. You are only permitted to copy or print extracts of the material for your own personal use as per the terms of use. You may not use any of this material for commercial or public purposes.

All content and functionality on the Site, including text, graphics, logos, icons, and images and the selection and arrangement thereof, is the exclusive property of Arras and is protected by U.K. and international copyright laws. All rights not expressly granted are reserved.

Please contact us with any request for permission to use materials found on this web site.


The trademarks, service marks, designs, and logos (collectively, the “Trademarks”) displayed on the Site are the registered and unregistered Trademarks of Arras. Trademarks, images and logo’s of all other organisations are recognised as such.

Updated October 2021

Equal Opportunities

Equal Opportunities

Arras Services Ltd is committed to equal opportunities for all, both as an employer and in its role as an agency. As such, we aspire to reflect our diversity values in our internal recruitment procedures as well as our work ethics as a recruitment agency. We are committed to a policy of equal opportunities for all and shall adhere to such a policy at all times.

Arras treats everyone equally and shall not unlawfully discriminate within the meaning and scope of the provisions of all existing as well as all imminent equal opportunities legislation, including but not limited to; the Equality Act came into force on 1 October 2010; the Race Relations Act 1976, the Sex Discrimination Act 1975, the Disability Discrimination Act 1995, the Employment Equality (Sexual Orientation) Regulations 2003, the Employment Equality (Religion or Belief) Regulations 2003, the Employment Equality (Age) Regulations 2006 or any other legislation relating to discrimination. Moreover, Arras reviews, on an on-going basis, all aspects of recruitment to avoid unlawful or undesirable discrimination or harassment on those grounds.

Arras is committed to providing ongoing equal opportunities training for its staff and our staff are obliged to respect and act in accordance with this policy.

Arras is committed to treating all full-time and part-time workers and job applicants (actual and potential) fairly and selection of employment, promotion, training or any other benefit will be based on relevant merits, aptitude and ability. In addition, Arras does not directly or indirectly discriminate when deciding which candidates are submitted for a vacancy or assignment or in any terms of employment or engagement. Arras ensures that each candidate is assessed solely in accordance with their merits, qualifications and abilities to perform the relevant duties as required by the particular vacancy.

Furthermore, Arras will not accept instructions from clients that indicate that an element of discrimination will be brought to fruition unless there are genuine occupational requirements or other legislative exceptions detailed in the instructions. It is our intention to work with organisations that have a similar approach to equal opportunities as Arras.

Workers who believe they have suffered any form of discrimination, harassment or victimisation are encouraged to raise the matter with Arras. Any complaint will be dealt with seriously and without undue delay.

Any breach of this policy by employees of Arras will be treated as misconduct, or in the case of serious breaches, gross misconduct. Where appropriate, disciplinary action will be taken, which could in serious cases, lead to dismissal with or without notice or payment in lieu of notice. In addition, individuals can be held personally liable for acts of discrimination/ harassment that they commit, authorise, contribute to or condone.

This policy is not contractual but is a statement of the current Arras policy. Arras reserves the right to amend the policy as necessary to meet any change in requirements.

Last updated October 2021

Open Positions

Project Management Recruitment and Career Specialists

Call us or use the contact form

London: 0203 291 0847 Midlands: 0121 320 2847
North: 0170 636 6444 Bristol: 0117 381 2847