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Frequently Asked Questions from Clients

Frequently Asked Questions

Client - Frequently asked questions about Arras People, the PPM recruitment specialists

The following are some of the typical questions asked by other organisations when looking to recruit project management practitioners.

Please note that if you can't find the answer you require, please pick up the phone or use the quick form

 

Do you recruit for Permanent, Interim, Contract and Temporary roles?

Project Management Recruitment RoleYes, Arras People can work with you to provide project management recruitment services for all of these methods of engagement. If you are not sure what would be best, we are more than happy to work with you to identify the most appropriate solution for your organisation.

Permanent – We provide permanent recruitment services where we will pre-screen and supply suitable candidates who we believe meet your requirements. Our fees are based upon an agreed percentage of the first year’s remuneration package and have a 3 month rebate period.

Fixed Term (Permanent) – We provide fixed term recruitment services where we will pre-screen and supply suitable candidates who we believe meet your requirements. Our fees are based upon an agreed percentage of the first year's remuneration package which is applied pro-rata for the period of hire up to a maximum of 12 months.

Interim / Contract – We provide Interim and / or Contract recruitment services where we will pre-screen and supply suitable candidates who we believe meet your requirements. Our fees are based upon a percentage of the day rate that is agreed and scaled according to the period of hire.

Temporary – We provide Temporary recruitment services where we will pre-screen and supply suitable candidates who we believe meet your requirements. We take care of the PAYE processing for temps so that you get an agreed daily / hourly charge for the person engaged. The fee we charge covers all payroll taxes, holiday pay accruals and our margin which is a percentage of the rate that is agreed and scaled according to the period of hire.

How much do you charge for your services?

Project Management Recruitment Services

How much do you want to pay?

Our experience of the market tells us that ultimately the charges we make need to be competitive and offer our clients value for money. Whilst at the same time they also need to recognise the value that the Arras People team bring to the table.

At point of use, there is NO CHARGE. 

We will only invoice you if we are SUCCESSFUL in introducing the right candidate to fill your open position. Our charges will vary depending upon the circumstances, taking into consideration the variables that each opportunity brings.

 

When pricing we consider elements such as;

  • How many people do you require?
  • What is the duration of assignment? (if not Permanent)
  • What is the potential for repeat business?
  • Will we be added to the PSL?
  • Are you a Charity?

Our aim is to get a fair fee for the work we undertake and then the ongoing opportunity to work with you.

 

Typical Fees Structures are:

  • Permanent Fee – is an agreed percentage of the first year remuneration.
  • Fixed Term PAYE Fee – is an agreed percentage of the first year remuneration, pro-rata to the duration to a maximum of 12 months. (minimum Charge may apply)
  • Interim Fee – is an agreed day rate for days delivered which includes our margin.
  • Contractor Fee – is an agreed day rate for days delivered which includes our margin.
  • Temporary Fee – is an agreed hourly rate for time delivered which includes our margin.


Whatever your requirement please pick up the phone (0845 680 6444) or use the quick form and we can discuss your requirements.

What's the best way to contact you with a requirement I have?

Project Management Recruitment Assistance The best way to contact us with your requirement is on the telephone.

If you call 0845 680 6444 one of the team will take your requirements and commence the process of enagegement.

Alternatively you can use the quick form & call back to provide us with your details so that we can call you back.

Whichever method you use, rest assured that we will respond quickly and efficiently, after all we believe that first impressions really count!

Why should I use a specialist recruitment agency for my roles?

Arras People was established in 2002 as a niche programme and project management resourcing services company because we understood the frustrations associated with gaining access to and engaging the best project management professionals.

Our own experience told us that generalist recruitment practices have their part to play, but when it came to specialist recruitment they didn't have the knowledge base to provide the required level of service.

Hence, we were at the end of a CV processing machine, providing keyword-matched CVs without any context to the role on offer. In the words of our founding director John Thorpe: "I always felt that I was paying for a service which had no intellectual value, I had masses of CVs to process and a large bill to pay at the end".

As a consequence of our experiences, it is a pre-requisite that all the consultants at Arras People have experience and knowledge of the project management domain. Their experience in the field, working in roles such as programme manager, project manager, project office manager and project co-ordination means they have a deep empathy and understanding of both Client and Candidate needs and can therefore act as a value added broker during the process.

This experience allows us to work with you to really understand the roles you are recruiting for – and if necessary to help in the generation of a suitable job specification. By understanding your requirements and the specifics of your environment we are able to apply our domain knowledge to the task of preparing a candidate shortlist which is "optimised" to your requirement.

Our aim is to provide a shortlist of people who can all perform the role, your task is to select the person who you believe to be the best fit for your environment. We call this "knowledge-based recruitment™". Our aim is to provide Quality rather than Quantity as we recognise that you also have a job to do.

Feedback from our clients has shown that this is a differentiator which eases the workload associated with the recruitment process.

See some of the testimonials from clients and candidates.

How is Arras People different to other recruitment agencies?

Arras People is different from recruitment agencies in practiceFeedback from our existing clients suggests that Arras People provides a diferrent service than is generally the norm in recruitment. Specifically:

  • Focus!  No compromises, Arras People specialises and focuses 100% on project management related recruitment services. With no distractions, the team are completely focussed on finding the right people to fill your open roles.
  • Quality of Service  When Arras People started in 2002, our aim was to deliver a different level of service to that we had experienced when working with generalist recruiters. We saw the opportunity to deliver a different level of service with increased quality and commitment to both clients and candidates. These are our main objectives, guiding beliefs and something our clients and candidates tell us we are achieving and have continued to improve from day one.
  • Respect  Arras People works on the principle of "treating others as we would expected to be treated ourselves" and respect is a big part of what we do. Both Clients and Candidates deserve our respect in everything we do and our experiences as practising project managers convinced us that good communication is a fundamental element in achieving this along with openness and honesty.
  • Quality not Quantity  Arras People are not in the business of supplying CVs: We are in the business of supplying screened candidates who we believe are suitable for your open roles. This departure from the norm means that you spend less time reviewing CVs which are potentially inappropriate and after all, this is what you are paying us to do.

How does Arras People attract the best project professionals?

Arras People attract top notch PPM candidatesArras People attracts programme and project management professionals into our talent pool every day due to our unique position in the marketplace.

As a "Project Management Company who offer recruitment services" rather than just a recruitment company we have different values, interests and drivers than our competitors. We have an active commitment to the field of project management on a professional level, working with the professional bodies who set the standards and practitioners to further the profession.

Our position gives us access to a diverse family of project practitioners and those looking to join this challenging line of work. Regular communication is maintained through our monthly webzine Project Management Tipoffs which has over 10,000 registered subscribers and our blog How to Manage a Camel which offers topical information to the project management community.

The annual Arras People Project Management Benchmark Report which has been published since 2006 is recognised as having its finger on the PPM pulse offering a unbiased picture of the UK market, trends and remuneration.

As well as the professional network we also use more traditional activities to attract new candidates including:

  • The Arras People Job Board
  • Registering project management professionals through our web site
  • External job boards
  • Infomercials in trade magazines

What happens after I've contacted you with a requirement?

Arras People's PPM consultants will work closely with you to ensure a successful PPM recruitment experienceBased upon your requirement, we will allocate the Arras People consultant who is best positioned to deliver against your needs; this person will become your point of contact throughout the whole process.

If you have multiple roles, we will appoint a primary Arras People consultant who will manage the relationship with you and should there be the need, co-ordinate the activities of the recruiters looking after the individual roles.

Because our approach is pragmatic it does not matter whether the recruitment process takes half a day, a week or more; by applying the same principles we ensure that a quality process is used to deliver the highest calibre candidates to fill your open roles be they permanent, contract, interim or temporary.

Can Arras People help me with a job or role specification?

Project Management Job Specifications are availableYes we can.

All our consultants have years of experience in producing high quality role specifications enabled by their having worked in the field of project management prior to joining Arras People.

As Arras People is a specialist in project management our research has shown that producing a high quality specification for a role increases the chances dramatically of successfully finding the right person for the role.

Candidates react well to a clear and well crafted role description which defines the role, the responsibilities and the skills required in "market language rather than internal jargon".

Our research also suggests that a package should be clearly stated, terms such as "Market Rate" or "Circa" deter candidates from applying for roles as it provides negative connotations about the hiring company.

By using our skills and experience Arras People can work with you to create a specification from scratch if required or advise how it may be tailored to attract maximum interest from external candidates.

Will I have just one point of contact at Arras People?

Need a Project Manager? You'll get an experienced project manager consultant. A Programme Manager? Get a programme manager consultant. And so on.The simple answer is Yes.

From your initial contact with Arras People you will be assigned a consultant who is a specialist in the role you are recruiting for. If you're looking for a Project Manager, your consultant will be an experienced Project Manager, if the role is Project Support related your consultant will be an experienced Project Co-ordinator or Project Office Manager.

Should you be looking for multiple hires across different specialisations we will always name a lead consultant who takes responsibility for the relationship with you. That consultant will be your primary contact for the whole process and will transparently manage any other consultants required during the process of finding suitable candidates.

As part of our process we feel it is crucial that the consultant has the opportunity to discuss the role with you so that they have a clear understanding of the role. This relationship also allows expectations to be agreed and set for the process. Our experience tells us that the best results occur when working in this manner.

Once a relationship has built that consultant will be your point of contact and be ready to help you as future requirements occur. This saves time and cost as they will by that point have a thorough understanding of your business and how we best operate together.

What's the difference between Interim, Contract & Temporary Project Management?

We can help with project management recruitment needs for interim, contract or temporary basis.To a certain extent nothing, as they are all ways of engaging project management practitioners without taking them onto your payroll!

In today's business environment using an Interim, a Contractor or a Temporary Worker is one of the most flexible and efficient ways of covering a role that does not demand the employment of a permanent member of staff.

Effectively an Interim, a Contractor or a Temporary Worker is one and the same thing; a person that you buy in who is most suited to your requirements, for an agreed period of time, at an agreed hourly or daily rate.

Our experience of the market tells us that the terms Interim, Contractor and Temporary Worker tend to be used as a way of differentiating the perceived skill levels, creating a hierarchy amongst candidates who fill temporary positions.

Typically:

•    An Interim Manager operates at a senior strategic or executive level within an organisation. Typically engaged to deliver a strategic piece of work or to cover a senior post until a permanent hire is placed.

•    A Contractor brings a high level of skill and knowledge in their chosen field and is paid a day rate for their services. The majority of Contractors operate through a Limited company or use the services of an umbrella company.

•    A Temporary Worker generally operates at the doing level and may typically be paid hourly. Many temporary workers do not operate any sort of company and are paid through PAYE by their supplying agency.

We have a PSL in operation for resourcing, how can I use Arras People?

We can happily work with you, regardless of any PSL obligations, to ensure quality project management recruitment.Over the years we have worked with many organisations in both the Public and Private sector where a Preferred Supplier List (PSL) or Framework Agreement is in place for recruitment Services which does not include Arras People.

The typical scenario is that we get approached by people in the businesses who are struggling to find suitable candidates through their normal (given) recruitment partners. They recognise the value of using a niche supplier such as Arras People when looking for Programme and Project professionals. But their procurement department has limited the choice of recruitment partners which they are allowed to work with.

In this situation we always suggest that authority to work with Arras People is sought before the recruitment process is initiated. This may require us speaking to your incumbent supplier, your commercial team or your purchasing department so that agreement can be reached on commercial terms. We are happy to work with you to justify why Arras People should be engaged and the value we bring to the table and have prior experience which we can use to build a solid business case.

In the Public sector this can sometimes be made to seem impossible as OJEC rules and PSL's and frameworks always come into play. These are not show stoppers! It is possible to procure our services as the value is generally below the OJEC (and internally set)  limits for competitive tendering.

Another typical scenario in both Public and Private sectors is where the recruitment process has been outsourced to a 3rd party who act as the processing agent for all requirements. Again this is a scenario where we have experience and are able to work as a second tier supplier. Arras People already have agreements with a number of organisations such as Reed, Hays, Spring, Manpower and Eden Brown where by we act as a second tier supplier to them for niche positions. You can contact us directly or ask your service representative to contact us on your behalf; either way you should see a seamless service through your level 1 supplier.

Whatever the scenario, if you need the best candidates give us a call on 0845 680 6444 so we can discuss your situation and ways to open the door.