Process Analyst

Process Analyst form part of the project team near the beginning of the project lifecycle. The Process Analyst can also be referred to as a Business Analyst, and specifically works at the requirements capture stage.

The process analyst is concerned with the pre-project state and what the outcomes will be post project, for example; a HR payroll system update project is proposed, before new requirements can be captured (what will the new system do) the current process of payroll needs to be clearly understood. The Process Analyst will use a variety of techniques and tools to capture the current state, normally referred to as "AS IS".

The Process Analyst will then talk to users, stakeholders and other parties who have instigated the new project to understand what they want in the new system, i.e., what improvements will be made and what business needs the new system will address. A complete capture of this - the new processes - is normally referred to as "TO BE"

The Process Analyst is a role which includes analytical skills coupled with strong communication and interpersonal skills; they need to be able to extract information from a variety of information in order to do a thorough and complete assessment.