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Client Feedback and Testimonials
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As all great Chefs say, the proof of the pudding is in the eating.
At Arras People we actively seek feedback from all our clients (both buying clients and candidates) to ensure that we are delivering what they expect. Feedback is crucial as we grow our business and hone our offering and it is used as key ingredient of our ongoing process improvement. 100% Client satisfaction is our aim! A selection of feedback from our clients can be seen below:
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Delivering efficiently without any specifications |
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"(Arras People) provided more candidates in a shorter period of time." |
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from: Anonymous Company, October 2008 |
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Sought an agency, found a project management specialist |
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As a result they now employ "A successfully placed candidate who is excited by the challenge of this new role and being a part of a team they already warmed to during the interview process." |
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from: Independent, not-for-profit organisation, May 2008, London |
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Friendly, interested consultants who care about your business |
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"As a gesture of goodwill, should we be recruiting another PM in the near future I will endeavour to provide you with the first opportunity to fill the role. It has been very pleasant working with you." |
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from: ClientLogic, October 2005, High Wycombe |
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Quick turnaround and a efficient reliable service |
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"Arras are the most efficient - early sight of CVs to gauge if on right track, candidate CVs delivered on time, interviews arranged efficiently, always able to get hold of people and calls always answered. Fast response to an open position and sending me some CVs within a couple of days. Personal, efficient service - and reliable. Previous excellent experience of dealing with Arras People - they are always on my list of agencies to use for Project Professionals." |
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from: St Barts and the London NHS, Whitechapel - London |
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Permanent project support recruitment |
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"You understand the Programme and Project Office roles(rare in other agencies), professional, friendly and approachable - easy to work with." |
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from: VISA International, Paddington - London |
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Very pleased with the service provided |
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"I have been really impressed by the service you have provided – we weren't barraged with irrelevant CV's which we have experienced in the past through other recruitment agencies. Every single CV sent was spot on and every candidate interviewed was at a very high standard – I would like to thank you for all your help in this process, we are very pleased." |
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from: Lhasa, Leeds - West Yorkshire |
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High quality CVs |
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"Quick service with a high quality of CVs - we've appointed three times with Arras." |
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from: News International, London |
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Understanding the brief and questioning! |
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"Quality of staff selected
for the role, understanding the client
brief and ultimately questioning the client
to ensure they have thought about the role and what they
are willing to have as a 'nice' Versus 'want' from the new
candidates." |
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from: Unichem, Chessington - Surrey |
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Excellent quality of information |
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"Excellent understanding of the role/brief, excellent ability to supply the right people, excellent quality of information." |
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from: Oxford Instruments, Abingdon - Oxfordshire |
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Polite and friendly |
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"Excellent
ability to supply the right people, excellent understanding
the brief, polite and friendly." |
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from: T-Mobile, Hammersmith - London |
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Can do approach to recruitment |
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"Can do approach, good people skills and friendly, as well as being efficient and having a good understanding of our requirement and role." |
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from: WRVS, Abingdon - Oxfordshire |
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Match to requirements was close to 100% |
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"The match to requirements
was close to 100% and to get 3 to interviews and pick 2
is a fantastic achievement. I had 5 companies inc. Arras competing
for this, received 20 CVs and yours was the best 3 I got.
There was no contest. You also had the best candidate
last time who unfortunately found a job before I could
interview her. well, it was for a reason because I found
2 strong candidates this time." |
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from: The Healthcare Commission, Islington - London |
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Come up trumps again |
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"Thank you so much for all your hard work on this - you've come up trumps once again. You are, of course, an honorary member of our programme team now." |
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from: St George's NHS, Tooting - London |
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