The Power of Interpersonal Skills in Project Management is a well-researched book that attempts to cover what is a very important and relevant topic for the project leader. Deborah Herting provides a concise introduction to the subject in what is a relatively short book—the main text is only 62 pages—compared with typical literature on project management and leadership. Unfortunately, this isn’t much more than a thought-provoking discussion of the interpersonal skills necessary—nay essential—for the project manager. In a nutshell, this book is a dissertation written for academia, which often fails to connect with the reader.
Nonetheless, this book is a relevant, if not a unique addition to the project management library. The book is broken down into six chapters tackling interpersonal skills and social characteristics, comprehensive research findings, and strategies for developing social awareness. It also includes detailed bibliography and several appendices.
Herting begins by explaining that whilst projects are an integral part of business many organisations place too much emphasis on process, methods and performance metrics and not enough on the human side of project management. The premise is that businesses are more successful when they combine both technical skills and interpersonal skills. I agree. But I don’t think this is new thinking. And I don’t think someone who buys this title will need much convincing either.
Fortunately, chapter three provides an excellent introduction to the social characteristics or competences we should find in project managers. It’s hard to fault; I simply wanted more and was a little disappointed that the author didn’t go into more detail or draw from her own considerable experience.
Likewise, the research findings reinforce the need for people skills in project management—communication, leadership, and relationship building—but misses the opportunity to relate this to actual situations or case studies. I would have enjoyed reading clear and workable advice for project managers on these important topics.
Regrettably this book invests too much time reviewing the literature of the past decade and presenting the author’s research findings in a rather sterile fashion. More emphasis should have been placed on developing strategies for success and providing the reader with real-world approaches for improving the human aspects of project management.
Perhaps this is to be expected? As I have learned from the book, the purpose of the original text—which remains largely unchanged in the book—was partial fulfilment of the requirements for a Masters degree in organisational dynamics. This book is no more than a Masters dissertation.
If you’re interested in developing your interpersonal skills you would do better reading Human Aspects of Project Management by Vijay Verma.
Martin, Good points with a well written expose. The book’s goal was to socialize the idea that interpersonal skills are part of a project manager’s toolchest; yet, often minimalized or completely overlooked within their work environment. Organizational awareness is essential before change can be effected. One strategy for success is to raise pm awareness that they can intentionally be socially aware and that by doing so they will have the ability to better influence within their organizations. Stories to come … stay tuned!
Twitter: TristanWember
I agree with you. The successful project manager knows the importance of building relationships when leading change. I look forward to reading more.