| Welcome In this issue of PM News, we have focussed on project management in a tightening economic cycle, which appears to be a hot issue at this time. Questions still abound around the fall out from the credit crunch; the economic downturn; and what defines a recession. Some sectors appear to be booming, others are starting to feel the pinch so whatever happens we have tried to look at some useful tips that may be applicable if the dreaded R comes your way or not.
Leading off is our managing editor, Dan Strayer, who takes a look back at the predictions, made in the January issue of PM News about the 2008 year in project management. With updates and reflections on two predictions, plus input from our guest prognosticators, PM News will try to determine if these predictions are still holding up.
Mick Hides uses his own background experience in manufacturing to examine a steadfast approach to changing a company's path when the 'downward business cycle' rears its ugly head. When the chips are down, it's not uncommon to find that some projects are on the shutdown list. But if yours is on the list, would you know how to stand up for it? Lindsay Scott has the formula, and she shares some tips on how to stand strong when it looks like hammer is falling. John Thorpe counters with advice and ways to handle the fallout when a head count freeze is announced. To lighten the mood and be helpful all at once, Nicola Thorp is back as well, continuing what we hope will be a monthly theme of fun-loving Top Ten Lists. This month, Nicola tackles 10 different things one can do in an economic downturn that can prove to be frugal for the long run.
We had a huge response to last month's PM News, and we're not taking any time off this summer! Next month, we'll tackle the matter of project management qualifications in PM News, and we've already seen some solid opinions and statements thus far in the process, including those from the likes of Maven Training and CUPE Limited. Keep reading!
We receive requests to write for our newsletters all the time. Do you want to contribute to a future issue of Project Management News? We are always looking for contributions from the next great writer out there looking to share their knowledge, experience and expertise in the project management industry. For more information, drop us a line at editor@arraspeople.co.uk. |
| NostradArras - A Look At This Year's Predictions |
By Dan Strayer
In January, PM News came out with a series of predictions from several guest prognosticators as a way of getting you ready for the new year in project management. Sometimes, predictions have the prognosticators channelling their inner-Nostradamus. Others can end up looking like the record executive who turned down The Beatles, with these anti-prophetic words: 'Guitar groups are on the way out'.
We decided to go back to the sources of these predictions, and find out if such statements held up midway through 2008, or whether we can expect such predictions to be changed, altered slightly or altogether discarded for the next six months.
O'Neill: Uncertainty in economy remains a threat
One of our contributors was Peter O'Neill, a senior instructor with ESI International, who wondered about a possible 'Increased Uncertainty in the PM Arena in 2008?' Of particular concern was how economic concerns 'posited caution on the part of many company and government spending plans.'
Six months on, O'Neill still has reasons to be concerned.
'There is now widespread agreement that the economy is heading for a depression,' he said in an e-mail to PM News. 'This will have inevitable knock-on effects on consumer and government spending - and both the construction and finance sectors are already reducing headcount significantly. So we can expect numerous projects in almost all sectors to be cancelled, shelved or scaled down.'
O'Neill believes that the level of uncertainty in the project management trade can be traced to consumer, financial and business confidence. And while O'Neill thinks the energy industry may be the only sector to see a significant upswing in production and project staffing, teamwork between both PMs and senior management will be essential.
'The impact (of lack of confidence) on projects will be widespread with the notable exception of the energy industry, where unrealistically high oil prices will prompt expansion of both traditional and replacement energy source projects,' he wrote. 'Project managers and their employing organisations will need to continually reassess project business case estimates, review their risk assessments and responses and prepared to significantly adjust their project prioritisation and portfolio management strategy.'
Burigo: PRINCE2 continues to thrive
Joanna Burigo is Marketing Manager for Maven Training Limited. In January, she forecasted 'a sharp rise in the adoption of PRINCE2™ around the world. Helped by the imminent release of PRINCE2™ translations into German, French and Polish, more international organisations will adopt PRINCE2™ than ever before.' Six months later, Burigo, who speaks on behalf of the Maven Training staff, thinks the prediction has held up well in spite of the supposed recession.
'Although economic conditions in the UK and around the world are getting increasingly tough, we're still seeing growing interest in PRINCE2,' she said. 'We think this is because when organisations face difficult markets they must increase their efficiency while keeping costs down. Good project management processes help them to do this in a cost effective way. They don't need to invest lots of time in trying to find the best way of doing things - it's already prepared for them as a Best Practice Method.'
Burigo expands upon the notion of company investment in the months ahead.
'Another trend we're seeing is organisations investing in their biggest asset - their people. They understand that the time and money spent on training their project managers is an effective way of getting ROI (return of investment). Their employees benefit from time out of the office spent thinking about how they do things, and when they get back to work they're able to put the practical advice that PRINCE2 offers into practice straight away.'
'We think these two factors will mean that PRINCE2 adoption around the world continues to rise and won't be affected negatively by the economic
climate.' Dan Strayer is the Managing Editor of PM News and a Research & Marketing Officer for Arras People.
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| Changing Climates in a Downward Business Cycle |
By Mick Hides
Downturns in the business cycle are traditionally responded to with an increase marketing activities and tightening of belts in all other areas. Coming originally from a manufacturing environment this is something I have seen on many occasions. This may be familiar to many but let me share my experiences.
A manufacturing company suffers a downturn in sales so reduces the headcount of
those producing and invests in salesmen and a marketing campaign. The result is initially positive in that the sales orders grow rapidly, to such an extent that it exceeds the capacity of the production staff and temporary staff are brought in to increase the
capacity. Poorly trained, these new 'employees' have little training and even less incentive to produce high quality work so instead concentrate on quantity leading to a high volume of
poor quality goods.
In my experience, rather than meeting the needs of the customer, goods are returned and orders cancelled. This further downturn leads to more staff being laid off and so begins a downward spiral (a model described very well by Peter Senge in The Fifth Discipline, which was mentioned in the May issue of PM News).
To break out of this thinking takes a great deal of courage and at first seem
counter productive. When times become slightly hard perhaps it is time to invest in the skills of your staff. They certainly have more time to concentrate on development activities and a better trained team can produce more, higher quality goods.
But what has this to do with project managers? Well, plenty!
How do you use quieter periods? Do you see patterns emerging within your organisations? When did they last look to invest in your skills base? Do you think learning on the job is the best way to develop yourself? If you are a contractor do you spend all your time
trying to get new work? Even if you are in a permanent role perhaps the time is
right to re-consider investing in your team and yourself.
When conducting PMC clinics, I am one of the first to say that employers go for
experience over qualifications/training every time. I always contend that qualifications do open doors and when times become hard you need something to mark you out and be
invited to interview.
I will finish with this simple truth:
"If you always do what you always did, you always get what you always got."
Mick Hides is a Project Management Consultant for Arras People. |
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Project Managers on Top: Being Prepared to Defend Your Project When the Heat is On |
By Lindsay Scott
Belt tightening times could (or may) well be upon you and what better way to face these challenging times as a Project Manager than to be prepared for that
awkward review or conversation about your project?
There are always positive aspects to each situation we find ourselves in so what can
a Project Manager do now in preparation for the dreaded review meeting with the Project Board, Senior Management team or Directors where potentially your project could be facing drastic resource cuts or indeed facing the chop?
As a manager, preparation is key. You need to be working from a position of strength, confident that you have all the bases covered; ready with the facts which are current, relevant and not just plucked from the PID! You should also have the facts that allow you to be ready
to negotiate; painting clear pictures of scenarios which are relevant to your position, team and deliverables. Your aim must be to be ready for that meeting or conversation in the elevator before it happens: Be ahead of your peers, ready to defend your project, protect your project team and sell the benefits of what you are delivering.
So do you need to take some time out? Why not try the SWOT and the MoSCoW tools and use them on your current project and circumstance. The SWOT - a long used marketing tool equally has it uses when you need to see the way a little clearer. Read up more
on the tool if you're unfamiliar.
So how can we use Strengths, Weaknesses, Opportunities and Threats as a Project
Manager? Completing the tool will quickly make visible your headline stories -
the parts you know the board needs to know about e.g., the benefits of this
project finishing (in the current environment). It will also show you what your
weaknesses are - and make you start thinking about how can you address these
(also make sure the outputs from the risk management plan feature here too).
The threats will become visible and, therefore, manageable - who wants a Project
Manager who buries their head in the sand? Identify the weaknesses and be ready
with answers. The opportunities will present themselves as you think through
the strengths and weaknesses e.g., is there an opportunity for upselling (spend
more and reap the benefits of early delivery) or spin off project?
Here's an example with questions which could help you for the conversation:

After you've gone through the exercise you're in a much better place to plan the way you want the conversation to go. You're ready to sell the project and your team - you know the benefits of this project inside and out and know you can promote this in the best possible way. You're also ready to deal with any objections, questions about the way forward facing resource and/or budget cuts; you've made the uncertain a lot more certain - a Project Manager in charge who has thought about uncertainties and risks.
Briefly, I also mentioned the MoSCoW tool (Must Have, Should Have, Could Have, Won't Have (or Wish to Have)). Often
used in project definition or requirements. You might find it useful to also
use this approach - either alone or alongside the SWOT, sometimes changing the
terminology can bring out other ideas or thoughts. When using the tool in this
type of forward planning, the Must Haves may include the following: - What must be in place for this project to succeed? (stripping away resources, i.e. What are the bare
bones this project needs to be delivered successfully),
- What must I do for my
project team?
Could Haves may include:- What could we change about the way we
deliver?
- What could we change about some of the roles on the team?
- What could
be live without?
- What could we do better?
In summary, looking around at your peers - do you think any other Project Manager in your community is doing this? Thinking outside the immediate confines of your project and how you fit into the bigger picture has already put you one step ahead in the game. It will make all the difference between being caught on the hop and coming over all defensive! Your aim is to leave the decision maker with the feeling that this project manager is someone they're glad they've got in the organisation!
Lindsay Scott is a Project Management Consultant for Arras People, and blogs about Project Management issues here. |
| Headcount Freeze: How to Get Through It |
By John Thorpe
Just when you thought it couldn't get any worse, the management team have reacted in a traditional "batten down the hatches" approach and put an immediate freeze on all
headcount! You need essential resources to enable delivery of your project and
they are not available internally, so what can you do?
As pointed out in the article "Project Managers on Top", the first step is to review your project and then build a solid case around why you need this resource and the implications of not getting the desired outcome. You then probably need to enlist the help of your HR team or resourcing manager to look at the options around "flexible resourcing". The headcount freeze is not
about stopping you from delivering your projects - the issue generally revolves
around a business not wanting to burden itself with additional fixed costs that impact
the balance sheet immediately and also have longer term implications with
regards to the total cost of employing people. So flexible resourcing is an
ideal answer as it allows you to get the right person in to deliver, at a known
cost, with no long term impact. So who are these people? Traditionally they are Contractors, of course, who will be engaged on a day rate who you can assign to deliver packages of work over an agreed timescale. The contractors will typically have a limited company or an umbrella company and
invoice you for the work completed, thus shifting the cost on the balance sheet. In most instances, you pay a level of premium for their services, as they are carrying the risk and administrative overhead associated with their operations. Other options are temporary workers, those who still have the desired skills but have no desire to set up and operate a limited company or manage their affairs through an umbrella organisation. They are happy to work and operate through companies such as
Arras People, who manage their affairs and take care of their PAYE. My own view is that many people still think of "Temps" as being people who deliver administrative roles, cover for sickness, and operate at the lower end of the pay scale. Our experience over
the past four years would suggest that this is not the case, and Project Management professionals at all levels can be engaged in this manner. The biggest challenge we see is when people try and set rates for both contractors and temporary workers. Should they be market driven or linked in some way to current salary bandings so as not to upset the permanent workforce? The answer is probably a mix of the two, and understanding the subtle differences is important when
setting expectations.
When considering a contractor, it is important to remember
that you will be paying a day rate (including or excluding expenses), plus the agent's
commission. The contractor has to take care of National Insurance, Income Tax,
employment benefits, etc., so their rate needs to reflect this. It is important
that you consider the "real" cost of employing somebody in a permanent role to
undertake a task before working out the size of the pot that you can afford to
spend. Simply dividing a salary of £50,000 by 52 weeks and then by 5 does not
give an equivalent day rate! You need to find out the "real" cost of employing
that person, which include holidays, Pension contributions, company car, bonus
and any other benefits that regular employees may be eligible for in that role.
Not to be forgotten: Employers National Insurance.
Once you have that number, you need
to reflect that you are engaging a company that will be taking on these hidden
costs and, most importantly, acting flexibly in terms of potentially short
durations and impacting your "risk/opportunity" associated with your project delivery. Once these are all considered, you can see the relative cost and work out a top price that you would be willing to pay. When considering a temporary worker, it is again important to view the "real costs" associated with that role you are looking to fill, and once these are all considered you can see the relative cost and work out a top price that you would be willing to pay. The key difference here is that you will be paying a fee to the "agency", which does not directly reflect the rate that the individual is earning through PAYE. The Agency will include at least
four elements which make up the rate charged to you! These will include: Gross pay for the temporary worker; Holiday pay for the temporary worker, which must be at a rate equivalent to 24 days per annum at this time; the employer's National insurance due of the temporary workers wage, and; a margin for running the engagement.
So flexible resourcing can help in these tough times and once again being prepared helps you understand how the costs will fit into your model. Market resources will of course always have some impact especially if you are looking for scarce skills as will the
quality of your resourcing partner who should be able to work with you to deliver the appropriate resource at the best price!
John Thorpe is the Managing Director of Arras People. |
| Suggested Readings and Links |
Edited by Dan Strayer
With each issue of PM News, we endeavour to find some web sites and relevant books for your perusal and study with the month's theme. With economic concerns as this month's theme, we point you to three books and several web sites that can address the issues surrounding the topic.
PM NEWS' BOOKS OF THE MONTH
Beat the 2008 Recession
Nicholas Bate
Synopsis:"Take the necessary action now and the recession everyone is talking about could actually turn out to be good news for your company; after all there's probably a lot of stuff you have been putting off sorting for ages: your pricing policy, how overdue accounts are handled, whether to drop that product range, sorting out morale levels and resolving team issues." - Available now at amazon.co.uk

Effective Project Management Through Applied Cost and Schedule Control
James A. Bent and Kenneth Humphries
Synopsis:
"This work outlines a state-of-the-art project control and trending
programme, focusing on advanced applied-cost and schedule-control
skills for all phases of a project at both owner and contractor level.
It contains information on the three major aspects of the total project
programme: the techniques and procedures utilized for a project; the
experience and analytical ability of project personnel; and the
commitment and teamwork of a project group." - Available at amazon.co.uk

The Well Timed Strategy
Peter Navarro
Exterior review: "In The Well-Timed Strategy, Navarro provides a useful primer
on business cycle risks and opportunities. Recognizing that business
success depends most of all on human capital, he makes the crucial
observation that the trough of a recession is the best time to find
good people and the most important time to focus on retaining them.
This and other insights about investment, production and marketing give
todays (sic) executives a useful checklist for building and maintaining
competitive advantage." - Michael Milken, Chairman, The Milken Institute - Available at amazon.co.uk
PM NEWS' LINKS OF THE MONTH
About.com on Economic Terms- The about.com website has several ways to look at the terms that you hear constantly thrown about in the media to describe the economic situation. The article 'Recession? Depression? What's the Difference?', is a great place to start.
Computer Weekly: A Recession Checklist for IT Businesses and Project Managers- It's not uncommon for the media to 'jump the gun', if you will, when it comes to forecasts of gloom and doom about the economic picture. But the idea of being prepared for the worst-case scenario in these times is seldom bad advice for any business. The article is US-centric, but is useful in conjunction with both John's and Lindsay's articles above.
Project Smart - The downward cycle for most businesses can come from all directions, but Project Smart's Kay Wais cites confidence as a key attribute to have when the going gets tough. Her article lists ways to shine on like a diamond when the downward groove seems never ending. |
| Arras People Update
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Edited by Dan Strayer
As mentioned in this space last month (click here to see last month's e-mail, Arras People has recently taken a strong interest in the future of Chartered status for Project Management Professionals. We can report today that our interest remains str ong enough that we'd like your help.
We've recently added a new webpage dedicated to news and updates about the Association for Project Management's application for Chartered Status. Additionally, we've commissioned a Survey on Chartered Status, which is also available through links on to the Chartered Status news page. Please feel free to log on to either page and check for news, information or to add your own thoughts about Chartered Status.
After all, it is you that stands to benefit from the application! In other news... - The 14th PPSOSIG conference will be held on Wednesday 17th
and Thursday 18th September at Warwick Conferences in Coventry. The full agenda for the conference revolves around using one's assets, including the Physical, Personal, Skills & Knowledge, Information and Future Assets. For more information on this event, including booking forms, guest speakers and full agenda details, click on the PPSOSIG web site.
- If you wanted to find project management agencies in the UK on Google, and typed in 'project management agencies', you can't do any better than us.
- Check out the job board and register to be informed of new opportunities.
- While vacancies on the Arras People job board come from all over the UK, one particular strong area of late has been the Lancashire/Merseyside area. For those living in or near this region, have a look at this vacancy in Lancashire. Or this one in Liverpool. Here's another that requires a bit of travel, but the candidate can establish a home base in Manchester.
- It's never too late to brush up on your training and skills. If you need advice on your project management career with the added bonus of contributing to one of four newly selected charities, then book a slot at one of our clinics today.
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| Project Management Blog |
How to Manage a CamelThe comments are piling in, and traffic is growing steadily. The blog we at Arras People created is an online gathering spot for professionals in project management. It is a place for project managers, programme managers and other project-related professionals to address issues in this growing sector. We are raising questions and concerns about the field, and it is our hope to continue that trend. But we need something else - you!Drop by How to Manage a Camel today, and add your comments to existing posts, or simply let us know about your thoughts on the issues surrounding the credit crunch/recession fears/anxieties for project managers. And as always, you are always welcome at the Camel! > Visit the blog
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New vacancies at Arras People |
51350
Operations Manager
Based in Fleet, Hampshire £50,000-£59,999
"A talented, professional leader experienced in delivering strategic and operational change through IT, people and process. Proven track record in achieving challenging deliverables in complex, multi-workstream programmes."
Available 1 October
51451
Project Manager
Based in Harrogate
£50,000 - £59,999
"I have over a decade of project management and project consultancy experience in the UK and New Zealand. I have followed PRINCE 2 Methodologies, the Project Management Institute (USA) equivalent, as well as PIPC Global's proprietary `PMTools' methodology."
Available Now
51444
Infrastructure & Application Project Manager
Based in London
£450 - £499 daily
"I have worked in a technical capacity prior to becoming a project manager. This has helped me immensely grasp technical IT concepts which my typical role requires. Primarily the projects I tend to work on are large in design, and usually are mission critical."
Available Now
51450
ESF Project Manager
Based in London
£30,000 - £39,999
"An outgoing, enthusiastic person, who likes meeting new challenges while remaining confident and good humoured. Works well under pressure. Has excellent interpersonal skills."
Available Now
51449
Project Manager
Based in St Albans, London
£400 - £499 daily
"I am an experienced Project Manager with a proven track record in delivering multi-million pound projects to time, cost and quality for a variety of customers and a range of technologies.
I am Prince 2 Practitioner and ISEB qualified and I am Government security cleared to SC level."
Available Now
51453
Infrastructure Project Manager
Based in Southend-on-Sea
£50,000-£59,999
"IT Infrastructure Project Manager looking for a new role following redundancy. Have worked in telecoms sector for last 7+ years, although my project management and IT skills are transferrable to other sectors. Prince2 qualified with strong experience in implementing large scale IT projects."
Available Now
51432
Project Support Officer
Based in Romford, Essex
£25,000 - £29,999
"Business change management, business process modelling and project management (PRINCE2) are just part of skills I demonstrate as well as offering opportunity for professional development."
Available Now
26562
Project Manager
Based in Rayleigh, Essex
£550 - £599 daily
"Delivering business and IT change for 25 years in the insurance, property, mortgage, financial services, ecommerce, IT, banking, telecoms, mobile, ISP, legal services, manufacturing, logistics and consultancy industry sectors."
Available Now
51338
QA & Project Manager
Based in London
£30,000 - £39,999
"Experience of project management and successes with a wide variety of blue chip clients coupled with a strong academic background in International business administration and economics have given me an understanding of - and great interest in - the crucial role of project manager in helping corporations achieve a large variety of strategic objectives."
Available Now
43037
Senior Consultant/Public Sector Manager
Based in London
£50,000 - £59,999
"(Name withheld) is an experienced public sector manager with a proven track record in developing creative, innovative and practical solutions to complex problems. This is augmented by a track record of capability delivery. With over 20 years experience in local and central government and further experience in the voluntary sector...brings a breadth of skills, experience and knowledge at a strategic level."
Available Now
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"NostradArras" links
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It's fun to look at the predictions made throughout history and laugh at how off-target they ended up being. This is the place to do just that. No doubt you've heard of Nostradamus in popular culture. For more on Nostradamus the man, click here.
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| Top Ten List - Best Ways to Be Frugal |
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By Nicola Thorp
Here is a list of my favourite useful/less money saving tips:
1. Mouthwash can be Expensive - Simply mix one tablespoon of vinegar in a glass of water. (I cannot guarantee you won't gag).
2. Bath salts, anyone? Utilise your old tights by putting oatmeal or herbs into the ends and tying them off. (Not sure how old tights can produce a pleasant aroma?!)
3. Shampoo - If you can bear to part with your beer, this apparently gives a great rinse especially when mixed with Rosemary. (Alternatively, don't wash your hair after a heavy night
out and it will no doubt hold the same aroma)
4. A classic for Soap - Save up the last pieces of soap to create a brand new bar. (Now I am starting to think we are doomed!)
5. Make-up Remover - Switch to baby lotion, or you can simply use handy extras in your fridge (we have, after all, been told to not throw away food, so think on) like vegetable oil, mayonnaise, yoghurt, egg, smashed-up cucumber and tomato. (Nice!)
6. For Shopping - Do not under any circumstances carry out your weekly food shopping on an empty stomach, as this can easily double your shopping bill as all the tempting foods which will quick fix your hungry feeling appear in your basket.
7. This is just great - Grow your own tobacco (apparently, it grows well in the UK climate). I can just imagine sitting around waiting for a sizable amount of leaves to grow, waiting
for them to dry out just for one cigarette.
8. Ironing - Only iron the areas of your clothes that show - the lazy ones seem the best.
9. Work from home - Pyjamas cost far less than suits. (A favourite of ours!)
10. Shaving - Honey is an antiseptic, so it proves useful from shaving nicks. (Watch out for the bees wanting their honey back!
Nicola Thorp is a Project Management Consultant for Arras People. For a full reading of this article, click here.
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"PMs on Top" links
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For more background information on SWOT Analysis, click here and here.
For more information about the MoSCoW tool, click here.
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"Headcount Freeze" links
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For more details on Arras People, click here.
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| ESI International
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 A close partner of Arras People is ESI International, world leaders in Project Management and Business Analysis training has worked with more than 1000 clients worldwide to develop customised Project Management and Business Analysis courses.
ESI International has helped people around the world improve the way they manage their projects, contracts, requirements and vendors. Our courses are available in
different delivery formats allowing organisations to select the type of training
that matches their needs.
For more information, visit them online at www.esi-intl.co.uk, call them at +44 (0)20 7017 7100, or e-mail them at enquiry@esi-intl.co.uk.
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